What is your cancellation policy?

May 9th, 2019

OTG emphasizes the importance of building a strong relationship between the therapist and the child. The more consistently your child attends therapy, the more successful treatment will be. We appreciate 24-hour’s notice for cancellations in order for the therapist to have an opportunity to work with another child. However, any appointment cancelled after 8:00 a.m. on the day of the appointment, with the exception of emergency situations, is considered a Late Cancellation and will result in a late cancellation fee. 

  • Please see our Attendance and Cancellation Policy for a complete description once you schedule your initial evaluation.