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What is your cancellation policy?

May 9th, 2019

OTG emphasizes the importance of building a strong relationship between the therapist and the child. The more consistently your child attends therapy, the more successful treatment will be. We appreciate 24-hour’s notice for cancellations in order for the therapist to have an opportunity to work with another child. However, any appointment cancelled after 8:00 a.m.

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What if my child does not feel well?

May 9th, 2019

We work with children and know that children do get sick. We do not want others to be exposed to a contagious child. Please give us as much notice as possible when cancelling.

How long is each treatment session?

May 9th, 2019

Session times are based on the clinical hour/half-hour model. Each session includes (1) direct client therapy, (2) consultation with the parent/guardian and/or other professionals regarding your child, and (3) documentation of session. It is our goal to be sensitive and respectful to your family and other families. Therefore, being punctual with the start and end

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